Community Programs Coordinator - Complex Care (1.0 FTE, Days)

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Category: Marketing & Business Dev
Job Type: Full-Time
Shift: Days
Req: 8344
FTE: 1

Marketing&Business Development

1.0 FTE, 8 Hour Day Shifts

Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant. We also provide an additional, wide range of services for babies, kids and pregnant moms.

The Community Program Coordinator implements and coordinates community services, education and support programs, providing a link between the hospital and the community.

Essential Functions

  • Identify resource needs (staff and volunteers) needed to delivery and sustain optimal program results. Direct and manage the activities of others as appropriate.

  • Maintain awareness of and engagement with other community organizations, outreach groups, networks and educational venues to build community relations and identify new program offerings.

  • Monitor and evaluate program success; modify programs as needed to maintain their ongoing benefit to both the needs of the community and community relation goals of the hospital.

  • Participate in the financial planning (operating budgets) and results (expenses and revenue) for programs in your area of responsibility.

  • Plan and coordinate the development and implementation of programs and activities that benefit the needs of the community and align with the community relations goals of the hospital.

  • Teach, disseminate and present information about available programs and services to patients and physicians.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.

Experience: One (1) year of progressively responsible and directly related work experience.

License/Certification: CDL California Driver's License

Knowledge, Skills, and Abilities

  • Ability to communicate effectively, both orally and in writing.

  • Ability to plan, organize, develop tactical plans and set priorities.

  • Ability to work effectively both as a team player and leader.

  • Knowledge of computer systems and software used in functional area.

  • Knowledge of marketing and community relations, assessment methodologies, practices of planning, developing and facilitating community programs and measuring results.

  • Knowledge of process improvement principles and design principles.

  • Quarterly monitoring of patients/families for care coordination needs.

  • Assist families with community-based care coordination needs as directed by the Nurse Coordinator.

  • Assist families with scheduling appointments as directed by the Nurse Coordinator.


Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.