Executive Director - Information Services-Admin (1.0 FTE, Days)

Category: Information Technology
Job Type: Full-Time
Shift: Days
Req: 9337
FTE: 1

Information Technology

1.0 FTE, 8-Hour Day Shifts

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.


Job Summary

This paragraph summarizes the general nature, level and purpose of the job. 

Reporting to the Chief Information Officer (CIO), this position will focus on the implementation of strategic, technology-enabled initiatives that impact multiple operational areas of Stanford Children’s Health, and will serve as a strategic advisor and technology business partner to those business and clinical functions. Provides strategic leadership in overseeing, managing and leveraging the entire lifecycle of key IS investments. This includes planning/defining solutions, communicating the portfolio and program plans, managing the integration/implementation of all related requests, tracking/measuring results, and ensuring alignment with medical and business strategies and objectives. In partnership with all areas in IS, the Executive Director Information Services oversees resources and vendors associated with strategic IS initiatives including selection, evaluation, measurement, and contractual terms including performance guarantees and privacy requirements. The Executive Director is a member of the senior IS leadership team, and fills interim leadership roles as needed. He/she serves as advisor to the CIO and leadership team in all areas of IS.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

  • Acts as a strategic partner to the CIO during strategic and tactical IS planning, contract negotiations with customers and vendors, vendor relationship management, staff recruitment, retention and personnel matters and all aspects of IS service delivery.
  • Assists in developing and maintaining organization-wide plans for supporting service delivery in accordance with agreed-to performance plans including quality assurance, systems management control disciplines, problem management, change management along with other IS departmental standards.
  • Plays a lead role in the development and maintenance of the strategic IS plan addressing organizational strategies for integration of information systems and communication networks. 
  • These responsibilities also include the evaluation and planning of strategic alliances and potential affiliation strategies.
  • Directs the development and implementation of a continuing assessment/evaluation process to measure compliance, performance, and effectiveness of strategic IS initiatives; recommends corrective action, as needed, to assure service delivery meets time lines and service level expectations.
  • Ensures professional and timely communication of program progress and budget status to the CIO and all appropriate governance committees.
  • Identifies and measures clinical, financial and productivity-related benefits. 
  • Ensures value is being added throughout the implementation process and across the organization.
  • Identifies, develops and recommends specific information systems for implementation throughout the organization; develops and maintains organization-wide project work plans for attaining agreed to corporate-wide objectives for systems and communications.
  • Provides management for assigned projects and programs including activities needed to safeguard the integrity of processing capacity, security and performance as needed to adhere to processing requirements, schedules and quality criteria.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related field/discipline from an accredited college or university.  Master’s degree preferred.

Experience: Ten (10) years of progressive responsibility for direct staff management, personnel development, successful execution of multiple concurrent projects, large budget accountability and communications with senior management and Board.


Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Ability to communicate complex concepts in simple form to cross-functional departments or teams.
  • Ability to manage complex projects and resources (people, costs, and time) across multiple departments.
  • Ability to mediate and resolve complex problems and issues.
  • Ability to provide leadership and influence others.
  • Ability to strategize, plan and implement change.
  • Knowledge and ability to direct a staff in integrating informational technology services with the work requirements and deliverables of units and departments.
  • Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management.
  • Knowledge and understanding of goals and the interdependencies of functional departments and groups (in health care industry) and the ability to lead large-scale complex IS projects in addressing overall business needs.
  • Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes.
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management.
  • Knowledge of project management process and systems.
  • Knowledge of the healthcare industry and its clinical, financial, administrative and regulatory needs for information services and technologies.

Physical Requirements

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.