Lead Patient Transport & Lift Technician (1.0 FTE, Days)
United Health Workers
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Lead Transport & Lift Technician will assist in performing transports, equipment-assisted lifts, transfers, turns, and re-positions of patients in clinical environments from admission to discharge while ensuring Patient Transport and Lift Technicians are performing their duties in a safe and proper method in accordance with accepted standards and practices.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
* Performs all duties of the Patient Transport and Lift Technician
* Provides training for newly assigned transporters, includes assisting with on-the-job training programs for new employees and refresher courses for long-term employees, teaches use of equipment, materials and techniques, and evaluates new employees and recommends to the supervisor what action should be taken
* Provide appropriate response to transport requests
* While functioning as a member of the transport team, he/she continually monitors assigned areas to determine if transport employees are performing their duties in a safe and timely manner
* Recognizes and addresses age-appropriate needs when caring for patients, as well as recognizes and eliminates potential hazards associated with adults and children
* Checks & responds to correspondence, e.g., email, phone, etc., pertaining to department & hospital issues, e.g., workflow, quotas, safety issues, etc., in a timely manner
* Assist with coordinating employee schedules to help optimize efficiency; includes aiding with scheduling PTO’s, call-outs & staffing split shifts
* Develop, record & improve tracking metrics to track Transporter production to meet department & hospital goals
* Participate in GEMBA rounds and inter-departmental improvement committees & leadership development programs.
* Participate in recruiting & screening/interviewing potential new Transporters during the hiring process
* Other duties as assigned
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
- Education: None required
- Experience: One (1) year experience of relevant work related experience
- License/Certification: Current American Heart Association (AHA) Certification for Basic Life Support (BLS) for Healthcare Providers
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification
* Ability to be flexible in assignment and able to work different shifts if required
* Ability to effectively use a computer and the Microsoft suite
* Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
* Ability to maintain confidentiality of sensitive information
* Ability to maintain professional behavior and appearance
* Ability to maneuver wheelchairs, gurneys, and other equipment as needed
* Ability to provide appropriate care based on the needs of the individual taking into consideration age, culture, and developmental issues
* Ability to provide care as needed and as described in department policies and procedures
* Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job
* Knowledge of facility layout, clinic locations and room numbering system for efficient transport
* Meets the physical requirements of the job and is able to walk, stand and lift without endangering physical health or limiting work performance
PHYSICAL DEMAND AND WORK ENVIRONMENT
Transport and Lift Team Tech:
The work involves considerable physical exertion such as frequent lifting, pushing & pulling of patients, pushing & pulling of equipment, bending and stooping, and walking.
Requires compliance with special safety precautions, e.g., working with risk of exposure to contagious disease, radiation or infection, working with emotionally disturbed patients.
Ability to lift up to 35 lbs.
The employee may be required to use protective clothing or gear.
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer