Access Data Analyst - Ambulatory-Digital Health (1.0 FTE, Days)
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Access Data Analyst supports the strategic identification and development of access and digital health programs and services within their assigned area. In this role, the Analyst independently leads and develops sophisticated analytics to support insight-driven access and digital health projects in a variety of settings at Stanford Children's Health. The Analyst aids in the prioritization and development of digital health initiatives by driving analysis, building research materials, and framing organizational opportunities. This position applies principles of data analysis, visualization and management and combine them with knowledge of clinical practice and operations to improve clinical and business outcomes most notably in the burgeoning area of Access and Digital Health.
The position performs data analysis, curation, modeling and vetting it with business and clinical users to identify digital health opportunities and develop business cases. The Data Analyst collaborates with other like-minded individuals throughout Stanford Medicine to help operationalize digital health and access programs. The Data Analyst helps integrate solutions into clinical and business workflows leveraging systems such as the Electronic Medical Record. The Analyst also supports the execution of prioritized initiatives and providing programmatic on-site support and training as needed. The Digital Health Analyst reports to the Manager of Enterprise Analytics at Stanford Children's Health.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
- Develops analytical solutions to provide insights to a wide audience in healthcare setting, particularly those related to the Ambulatory and Digital Health domains
- Provides analysis of large, complex data sets including data emanating from our Digital Health program to provide key insights to leaders and clinical users
- Visualizes data sets from our Remote Care Monitoring program
- Develops in-collaboration with the Access team, access-related dashboards and insights as-needed for key operational growth
- Provides strategic and operational support to Access and Digital Health projects
- Identifies and frames Access and Digital Health trends to define potential opportunities; including data analysis and business modeling
- Identifies risks/benefits of various digital health offerings and makes recommendations for which ones to pursue and why
- Assists digital health team in the preparation, review and presentation of the business case for proposed digital health programs/products/services.
- Develops more sophisticated reminder call analytics
- Creates registration Analytics (drive better registration workflows and structures)
- Develops metric dashboard system across practices to track program success
- Works closely with the Access team to develop dashboards and provide analytical support
- Create new visualizations and data analysis from Remote Care Management programming
- Leads and actively participates in reporting needs across Digital Health
- Liaises with the IS Analytics group to perform deep analysis of data to provide insights into clinical and business aspects of programs
- Works with Data Scientist from Analytics team to work on large remote care monitoring and digital health projects
- Leads and develops digital health business cases and ROI modeling for existing and future programs
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
- Education: Bachelor's degree in a related field such as Mathematics, Computer Science, Engineering, Statistics from an accredited college or University
- Experience: Five (5) years of experience working in analytical role.
- License/Certification: None required.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Ability to gather requirements, scope out projects and execute
- Knowledge of data analytic tools, such as SQL, R, Excel, Pivot Tables
- Knowledge of data visualization tools, such as Tableau
- Ability to communicate and apply governance protocols with other Data Analysts within federated structure
- Ability to synthesize large amounts of complex data into meaningful summaries that will inform and drive strategic direction.
- Knowledge of healthcare systems and terminology
- Knowledge of Hadoop or other big data technologies a plus
- Able to commute to various sites as-needed
- Knowledge of the quantitative and qualitative aspects of building and presenting business cases and for deciding between alternatives.
- Ability to work independently and within teams
- Ability to clearly present data for both internal and external audiences
Equal Opportunity Employer