Office Assistant III - Ambulatory Orthopedics (1.0 FTE, Days)
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
The Office Assistant III provides a variety of clerical services and support for department staff with limited oversight. The Office Assistant III performs a wide range of office support assignments in accordance with well-defined instructions and guidelines. Responsible for performing assigned receptionist, clerical, and department maintenance duties. Works on assignments that are moderately difficult requiring initiative.
Performs related clerical duties and office functions, including the maintenance of a departmental filing system for easy retrieval, making copies, typing, collating, assembling, and distribution of materials.
Greets, orients, directs, and assists visitors and guest.
Screens incoming calls for departmental staff. Relays information to appropriate individuals in a timely manner.
Communicates with patients, families, volunteers, staff, and physicians in a manner that focuses on the principles of quality client service.
Maintains clinical/office supply levels and completes supply orders as needed.
Assists with special projects as needed.
Reprioritizes work on a continuous basis accommodating changes that have occurred.
Applies previous experience and knowledge when dealing with new work requests.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School Diploma or GED Equivalent.
Experience: 2 years directly related work experience. Hospital and/or Medical Experience Highly Desired.
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to interact with families, staff, and peers based on the needs of the individual taking into consideration age, culture, and developmental needs.
Knowledge of basic computer skills: MS Office (Word, Excel, PowerPoint, and Outlook).
Ability to conduct daily work with minimal daily supervision.
Ability to function effectively as a team player.
Ability to communicate effectively to achieve and maintain positive working relationships with coworkers.
Ability to multi-task.
Ability to speak, read, write, and understand English effectively at a level appropriate for the job.
Ability to field phone calls and answer questions.
Skill: Organization and general office tasks.
Skill: Attention to detail and accuracy.
Ability to change priorities regularly.
Skill: Written and oral communication.
Skill: Customer service.
Equal Opportunity Employer