Vice President - Surgical and Interventional Services ( 1.0 FTE, Days )
1.0FTE, 8-hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level, and purpose of the job.
The Vice President - Surgical and Interventional Services provides oversight and is accountable for administrative, financial, regulatory, quality, and operational performance for Imaging Nursing Services, Perioperative Services, and Cath-Angio Lab/Interventional Nursing Services. Responsibilities include planning, organizing, developing and executing operational plans and strategy that support strategic objectives of the organization and service lines, directing, coordinating and evaluating the activities of the assigned departments and new programs. Participates with the other Vice Presidents in assisting with the overall management of the Hospital's operations. Partners with leadership in other areas of the organization to ensure smooth implementation of strategic initiatives for clinical services and service lines.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
LEADERSHIP AND INNOVATION/JOB RESPONSIBILITIES:
- Develops comprehensive strategic and operation plans for the Centers of Excellence and service lines within scope.
- Leads necessary change to optimize operations within the areas of oversight as well as areas that support and are impacted by these key services.
- Through partnerships and data analysis develops system strategies to provide insight for key decision making to the SVP / CNO.
- Effectively provides direction and policy interpretation to department directors in managing their respective areas of responsibility; offers advice in handling special human resources matters and administrative concerns.
- Consistently combines ethical judgment with technical skills within the policy and legal guidelines of the institution; understands the legal, social, economic, and political forces which influence the health care system.
- Acts decisively and takes effective action appropriate to the circumstances as required. Effectively carries through to completion specific work projects assigned by the SVP/CNO relative to the operation of the institution of specific area of responsibility.
- Effectively transfers knowledge gained from academic pursuits into actual work performance to produce quality outcomes.
QUALITY MANAGEMENT/CUSTOMER SERVICE:
- Effectively assists in providing leadership, direction, and the administration of operations to ensure compliance with established institutional objectives and the delivery of optimal quality health care services.
- Assists the SVP/CNO in establishing an organizational culture committed to quality, safety, service, people, and improvement; maintains efficient and effective operations.
- Consults with Direct Reports and medical leaders prior to recommending and implementing new policies and/or procedures; incorporates respective suggestions as appropriate.
- Consistently assesses and improves departments' performance based on "customer" needs in order to develop and/or ensure that existing services maintain and delivery quality characteristics which meet the needs of and benefit the patients, staff and other customers.
- Effectively ensures the maintenance of appropriate quality improvement and control programs in response to staff and patient feedback and internal standards of care and external requirements.
- Demonstrates effectiveness in gathering, investigating, researching, and analyzing activities which may impact hospital-wide or interdepartmental operations, presents relevant findings, and suggests recommendations as appropriate.
- Develops and maintains an effective system of information, records and reports, for all assigned departments utilizing manual and electronic systems.
FINANCIAL MANAGEMENT AND COST CONTROL:
- Creates comprehensive strategic plans that align with the mission and promotes affordability of services and sustainability of the Centers of Excellence and service lines. Continually encourages assigned department directors to recognize and utilize every opportunity to improve productivity efforts within their assigned area of responsibility.
- Demonstrates effectiveness in assisting directors with preparing their annual department budgets, addressing capital equipment, personnel, inventories, supplies, and other departmental costs; institutional priorities, and reimbursement constraints are considered in budget preparations.
- Adheres to timelines in submitting operating and capital budgets for approval. Monitors and adheres to budget.
- Reviews variance reports and financial statements on a monthly basis and provides justifications for variances or unusual expenditures.
- Demonstrates the ability to assist department directors in identifying efficient use of resources.
HUMAN RESOURCES MANAGEMENT/STAFF DEVELOPMENT:
- Consistently recommends and ensures a sufficient number of qualified and competent persons are available to provide support to patient care that is safe and service oriented.
- Regularly encourages staff participation and input into communications and decision making. Promptly informs all assigned department directors of hospital policy or procedures changes along with any other issues that might affect their work routines.
- Consults with Direct Reports and medical leaders on a regular basis to promote positive staff morale and a professional and productive atmosphere within the institution.
- Ensures current job descriptions and criteria-based performance evaluation standards have been developed for each Direct Report; assists in revising performance standards as necessary. Regularly measures Direct Reports' performance against established criteria-based performance standards; utilizes evaluations as an objective management tool for counseling staff members to higher levels of performance to facilitate their professional development and maximize their contribution towards established institutional goals. Assists in developing individual performance objectives which are mutually agreeable with direct Reports.
HUMAN RESOURCES MANAGEMENT/STAFF DEVELOPMENT:
- Continually strives to provide motivating challenges which encourage continued growth and development of Direct Reports; recognizes and rewards the performance of staff members whose exceptional performance and personal efforts are deserving; creates and implements performance incentives as appropriate.
- Demonstrates an understanding and appreciation toward the pressures, stress, and frustration which staff members experience during the course of their work routines; delegates sufficient authority to enable department directors to oversee the responsibilities inherent with in their assigned areas; promotes a sense of value and feeling of appreciation among staff members.
- Assists in defining the scope of relationship, responsibilities, and authority of new positions as appropriate.
- Always takes immediate action in serious disciplinary situations; documents actions taken and the rationale for the decision.
- Promotes employee engagement through a variety of programs and activities.
RELATIONSHIPS WITH OTHERS/TEAMWORK:
- Demonstrates and promotes the acceptance of patients, families, visitors and staff without regard to sex, race, creed, color, religion, national origin, age, veteran status - including Vietnam era and disabled veterans, physical / mental disability, disease process and sexual orientation.
- Coordinates and integrates responsible services within the hospital by continually collaborating with other Vice Presidents, Medical Staff and Managers as appropriate.
- Consistently demonstrates positive, interpersonal relations with all constituencies; cooperates harmoniously with others in the accomplishment of the institution's strategic goals and objectives. Participates in development / implementation of effective communication mechanisms among all hospital departments and services, the medical staff and administration.
- Consistently expresses ideas in a clear, creative, and succinct manner adhering to timelines if applicable. Actively works at developing excellent verbal and written skills necessary for effective communication.
- Participates in professional activities which effectively represent and promote good public relations for the institution at national, state, and local meetings, conferences, conventions, and community affairs.
- Articulates Patient Safety Goals. Personal conduct supports compliance with Patient Safety standards.
- Pro-actively influences, trains or mentors others to contribute to Patient Safety practices. Consistently demonstrates required competencies. Mentors, trains, or develops peers or team members to improve competencies.
- Viewed as a role model by others.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor of Science in Nursing (BSN) from an accredited college or university. Master's Degree in Hospital Administration or equivalent from an accredited graduate school program. Doctoral education preferred. National Certification Preferred
Experience: Ten (10) years of administrative experience in hospital operations and a minimum of 3-5 years performing strategic planning activities.
License/Certification: CA Registered Nurse (RN) or eligible
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Demonstrated ability to lead teams and manage culture change in a complex matrixed environment.
- Demonstrated ability to develop and implement service line strategies that supports sustainability and preeminence of key programs.
- Demonstrated operational expertise in the procedure/diagnostics environment.
- Ability to make decisions on fact and sound judgment.
- Strong financial acumen and business development skills.
- Evidence of the ability to plan, implement and evaluate change.
- Evidence of the ability to promote and maintain good interpersonal relationships.
- Proven leadership and communication skills.
- Proven skills in personnel management.
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job
Equal Opportunity Employer
Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.