Manager - Professional Development (1.0 FTE, Days)
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1.0FTE, Days, 8 hour shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Manager of Professional Development provides leadership oversight, management and direction for professional development at Stanford Children's Health. The manager is accountable for partnering with Patient Care Services and Human Resources, design and deploy professional development activities that foster career growth exploration and provide oversight on the Professional Nurse Development Program (PNDP). Responsibilities include administrative and budget management; troubleshooting of problem areas; organizational change management; ensuring compliance with accreditation and regulatory standards; quality assurance/quality improvement for programmatic growth of each program. Further, ensuring teams support patient care services, enhancing professional development, and accepting organizational accountability for services provided to recipients are critical outcomes expected of this role.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
- Oversees the development and evaluation of all professional development activities to ensure alignment with organizational needs, scope of practice, retention efforts, and program enhancements.
- Provides oversight, awareness, and encouragement on the Professional Nurse Development Program (PNDP).
- Assures compliance with all accreditation standards and strives to obtain/maintain accreditation of the continuing education programs.
- Assures compliance with all regulatory standards to maintain alignment with the California Board of Registered Nursing.
- Establishes and maintains relationships with Patient Care Services and Human Resources to influence the development of professional development activities.
- Cultivates a culture of learning through the design and implements professional development activities
- Serves as an expert in adult learning theory concepts and deploys accurate methodologies for the right purpose in providing education in each program in alignment with the ANPD model.
- Plans and forecasts the department budget by calculating required FTES, planning annual budgets, interpreting payroll and other key fiscal reports, projecting workload as well as monitoring and enhancing productivity. Performs variance analysis by interpreting financial performance and identifying key drivers. Identifies unit/capital budget needs in collaboration with physician and nursing colleagues. Plans and implements staff scheduling, position controls and attendance control procedures.
- Directs the personnel management of the employees assigned to manager consistent with state and federal labor laws and nursing service and hospital philosophy, goals and policy. Ensures that new staff are interviewed, hired, trained, oriented, precepted and evaluated. Prepares and conducts employee performance appraisals. Approves transfers, promotions and other decisions affecting employee pay and status. Participates in initiating and documenting disciplinary actions and responding to grievances.
- Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage colleagues in unit activities and performance changes.
- Collaborates with others within the unit and with all hospital departments and disciplines to enhance problem solving, decision making and performance improvement.
- Collaborates with the CPEI Managers to ensure coordination in the involvement of practice and education experts in the programs.
- Plans, organizes and directs short and long term program activities in accordance with hospital goals and accrediting organization standards.
- Accountable for achieving course/program satisfaction targets. Develops, implements and evaluates process improvement projects/process in order to continually monitor and improve each program.
- Facilitates professional development and clinical growth of nursing staff through mentoring/precepting.
- Promotes and facilitates educational opportunities based on assessment of staff and team needs.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Master's Degree in a nursing-related discipline/field from an accredited college or university
Experience: Broad and extensive and progressively responsible directly related work experience in administrative and/or managerial positions
License/Certification: Valid license as a Registered Nurse issued by the California Board of Registered Nursing (RN-CA); certification in area specialty area preferred.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Ability to align organizational vision, set short and long-term objectives with service line and hospital strategic goals, focus and prioritize resources, and evaluate outcomes.
- Ability to design new programs and lead process improvement projects.
- Ability to establish the strategic direction and business plans for a functional group.
- Ability to plan, prioritize, direct, manage, evaluate and set standards for nursing function/ program using a systems thinking approach, manage projects and change processes, and effectively and appropriately allocate resources at the care delivery level.
- Ability to provide leadership and influence others.
- Ability to supervise, coach, mentor, train, and evaluate work results.
- Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.
- Knowledge of leadership and management skills essential to the practice of nursing, clinical educational principles and current trends in health care delivery and hospital system organization and administration.
- Knowledge of principles and practices of organization, administration, fiscal and personnel management Knowledge of the current theories, principles, practices and standards of as well as emerging technologies, techniques, issues, and approaches in the nursing profession, particularly those applicable to the area of assignment/expertise.
- Knowledge of the types of nursing practice and care delivery systems, understanding of the complexity of the nursing practice environment, modality development for clinical education, roles and responsibilities of the health care team members to achieve quality outcomes.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer