Manager - Practice and Education (1.0 FTE, Days)
1.0FTE, Days, 12 hour shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Practice and Education Manager provides leadership oversight, management and direction for professional education and nursing practice at Stanford Children's Health. Establishes and maintains a system for developing, reviewing, approving and disseminating standards of practice and making recommendations on policy issues related to clinical practice and clinical education. The manager is accountable for competent clinical practice and evidence-based practice in the delivery of patient care. Responsibilities include coordination of systems level and clinic/unit-based clinical education and practice; supervision of a professional team that includes Clinical Nurse Specialists/Clinical Practice Quality Specialist and Nurse Educators/Nursing Professional Development Specialists; administrative and budget management; troubleshooting of problem areas; organizational change management; ensuring compliance with accreditation and regulatory standards; quality assurance/quality improvement; safety and risk management requirements as well as actualization of hospital and clinic/unit policies, goals and objectives. Further, ensuring teams support clinic/unit operations, enhancing professional practice, customizing clinical education, and accepting organizational accountability for services provided to recipients are critical outcomes expected of this role.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
- Provides oversight of the Clinical Nurse Specialists and Clinical Practice Quality Specialists professional guidelines for this nursing level in partnership with the Director of Practice, Education, and Implementation and serves as the direct supervisor for this group of Advanced Practice Registered Nurses.
- Provides oversight of the Nurse Educators/Nursing Professional Development Specialists professional guidelines for this nursing level in partnership with the Director of Practice, Education, and Implementation and serves as the direct supervisor for this group.
- Oversees the development and evaluation of nursing quality, safety and regulatory readiness to ensure alignment with organizational needs, scope of practice, goals and initiatives.
- Serves as a liaison with Patient Care Service and Center for Pediatric and Maternal Value (CPMV) to optimize clinical practice and staff educational initiatives.
- Plans, organizes, and directs short- and long-term activities in accordance with Stanford Children's Health goals and accrediting organization standards.
- Develops, implements, and evaluates process improvement projects/process in order to continually monitor and improve patient safety outcomes, such as hospital acquired conditions and safety occurrences.
- Ensures competent clinical practice and evidence-based practice in the delivery of patient care as well as by monitoring and evaluating patient care processes and outcomes for the clinics and patient care unit(s).
- Promotes nursing innovation and assures integration of best practice in educational programs, evidence-based practice (EBP) initiatives and nursing research.
- Supports the quality framework, which includes both clinical and service quality indicators. Creates an environment of patient care that is safe, effective, patient centered, timely, efficient and equitable.
- Promotes integration of research findings and evidence-based practice into healthcare policy and clinical practice.
- Measures outcome data after implementation with fidelity to both the implementation design and the intervention.
- Promotes of Caring Science foundations and guiding principles for health and wellness of nurse leaders, thereby creating a culture where caring consciousness is rigorously encouraged, supported and developed.
- Plans and forecasts the department budget by calculating required FTEs, planning annual budgets, interpreting payroll and other key fiscal reports, projecting workload as well as monitoring and enhancing productivity. Performs variance analysis by interpreting financial performance and identifying key drivers. Identifies clinic/unit capital budget needs in collaboration with physician and nursing colleagues. Plans and implements staff scheduling, position controls and attendance control procedures.
- Directs the personnel management of the employees assigned to manager consistent with state, federal labor laws, nursing service, hospital philosophy, goals and policy. Ensures that new staff are interviewed, hired, trained, oriented, precepted and evaluated. Prepares and conducts employee performance appraisals. Approves transfers, promotions and other decisions affecting employee pay and status. Participates in initiating and documenting disciplinary actions and responding to grievances.
- Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues in clinic/unit activities and performance changes.
- Collaborates with others within the unit and with clinic and hospital departments and disciplines to enhance problem solving, decision making and performance improvement.
- Assures compliance with all accreditation standards, standards of practice, policies, and procedures.
- Serves as an expert in performance and quality improvement concepts and deploys accurate methodologies for implementation and sustainability.
- Collaborates with the CPEI Managers to ensure coordination in the involvement of practice and education programs.
- Functions as a resource to interdisciplinary team members and interdepartmentally, consults on nursing professional practice and education.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Master's Degree, Doctoral degree preferred, in a nursing-related discipline/field from an accredited college or university
Experience: Broad and extensive and progressively responsible directly related work experience in administrative and/or managerial positions
License/Certification: CA Registered Nurse - Valid license as a Registered Nurse issued by the California Board of Registered Nursing (RN-CA); certification in area specialty area preferred.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Ability to align organizational vision, set short and long-term objectives with service line and organizational strategic goals, focus and prioritize resources, and evaluate outcomes.
- Ability to design new programs and lead process improvement projects.
- Ability to establish the strategic direction and business plans for a functional group.
- Ability to plan, prioritize, direct, manage, evaluate and set standards for nursing function/ program using a systems thinking approach, manage projects and change processes, and effectively and appropriately allocate resources at the care delivery level.
- Ability to provide leadership and influence others.
- Ability to supervise, coach, mentor, train, and evaluate work results.
- Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and clinic/department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.
- Knowledge of leadership and management skills essential to the practice of nursing, clinical educational principles and current trends in health care delivery and clinic/hospital system organization and administration.
- Knowledge of principles and practices of organization, administration, fiscal and personnel management Knowledge of the current theories, principles, practices and standards of as well as emerging technologies, techniques, issues, and approaches in the nursing profession, particularly those applicable to the area of assignment/expertise.
- Knowledge of the types of nursing practice and care delivery systems, understanding of the complexity of the nursing practice environment, modality development for clinical education, roles and responsibilities of the health care team members to achieve quality outcomes.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer