Manager: Nurse Informatics - LINKS Training & Support (1.0 FTE, Days)

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Category: Healthcare Leadership
Job Type: Full-Time
Shift: Days
Location:  Menlo Park CA 94025
Req: 16287
FTE: 1

Nursing Management

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Manager, Nurse Informatics provides clinical professional development expertise as an educator, leader, consultant, facilitator, change agent, and researcher to support the organization in the provision of quality patient care through design and delivery of evidence-based education, competency assessment, and innovative learning methodologies. The Manager, Informatics Nurse Specialist will use their knowledge of patient care combined with their understanding of informatics concepts, to assess information and knowledge needs of health care professionals and patients, to characterize, evaluate, and refine clinical processes. Responsible for leading and/or serves as a consultant for educational projects and programs focusing on technology integration including designing evaluation and audit methodologies for educational interventions and outcomes. The Manager, Informatics Nurse Specialist consults with Manager/Directors, Nursing Professional Development Specialists, Clinical Nurse Specialists, Information Technology and Staff regarding patient care and staff performance issues and collaborates in supporting standards for patient care. Responsible for supervising Professional Development Associate position.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

  • Manages the planning, development, and implementation of educational programs for staff based on needs assessment, new health information technology applications, system updates, and other organizational goals and changes. Continuously updates and refines training program components based on user needs.

  • Establishes educational goals and plans regarding clinical applications for the department/clinic, for a specific group of employees, or a single employee with educational needs. 

  • Designs workflow and system build in order to gain in-depth knowledge of why the workflows have been designed as they have, and the important system functionality supporting the workflows.

  • Identifies system optimization and enhancements and collaborates with Nursing Professional Development Specialists, Clinical Nurse Specialists, Information Technology, Nurse Informaticists, and outside software vendors as well as management in the planning, design, implementation, and evaluation of clinical education.

  • Identifies opportunities for staff development. Collaborates with Nursing and Hospital Administration to recommend educational strategies to ensure compliance with requirements and standards of external regulatory and accrediting organizations. Serves as an education consultant working with intra- and inter-disciplinary teams to brainstorm, problem-solve, and participate in projects relating to policy, procedure, program development and strategic planning. Serves as a resource to staff designing needed educational experiences. Responds to requests for consultation from other hospitals and the surrounding community. 

  • Develops and implements a Professional Development Plan on consultation with director to enhance competence in assigned clinical applications areas, teaching methods, group processes, leadership, facilitation and organizational skills.

  • Teaches in both formal and informal settings using appropriate methodology and strategies. Incorporates principles of adult learning in the planning, implementation, and evaluation of education programs.

  • Delivers competence based programs for clinical staff with a focus upon improvement of sills and retention of knowledge.

  • Incorporates clinical research in education programs to provide a scientific foundation for professional practice, promoting a climate of research and clinical inquiry.

  • Uses current research findings and other evidence to expand knowledge, skills, abilities, and judgement; to enhance role performance; and to increase knowledge of professional issues. 

  • Evaluates the effectiveness of educational programs, using the results to make or recommend process or structural changes, including policy, procedure, or protocol development, as appropriate.

  • Ensures the educational programs are congruent with organizational missions, values, and goals.

  • Promotes and develops nursing informatics by interpreting its role for healthcare consumers, families, and others. 

  • Mentors colleagues for the advancement of nursing informatics practice, the profession, and quality health care.

  • Performs supervisory functions by interviewing, selecting and providing training for new staff; by approving or disapproving recommendations from subordinate staff on personnel actions; by evaluating subordinates' performance; by hearing and resolving employee grievances; and by determining the need for and initiating disciplinary action in order to ensure adequate and competent staffing for the agency, program, division or institution.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Masters of Science in Nursing or Health Care Related field, from an accredited college or university.

Experience: Four (4) years of progressively responsible and directly related work experience as a licensed healthcare provider. Previous experience in Nursing Informatics preferred

License/Certification: CA Registered Nurse (RN). Nurse Informatics Certification preferred. Certification to be obtained in within 3 years.

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Ability to apply judgment and make informed decisions

  • Ability to analyze highly complex systems and workflows

  • Ability to plan, implement, evaluate and revise professional development and continuing education programs for nursing staff at the unit and organization-wide levels

  • Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate

  • Ability to design curricula and programs that reflect sound education principles, incorporate evidence-based practice, meet measurable outcomes, and meet requirements of external regulatory and accrediting organizations

  • Ability to evaluate and document the academic performance and clinical competency of staff, identifying staff and unit needs, strengths, limitations and opportunities

  • Ability to plan educational programs for staff with various levels of ability given available resources

  • Ability to function as an educator, leader, consultant, facilitator, change agent and researcher

  • Ability to demonstrate LPCH leadership competencies

  • Ability to foster effective working relationships and build consensus

  • Ability to solve problems and identify solutions

  • Knowledge of adult instructional methods and theories, learning concepts and evaluation

  • Knowledge and understanding of the integration of information systems with specific organizational business needs and plans

  • Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes

  • Knowledge of current issues and trends in health care and clinical operations in a health care system


Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.