Administrative Support

0.75 FTE, 8 Hour Day Shift - 24 Month Fixed Term

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Educational Technology Coordinator provides support and guidance on the development, implementation, and analysis of new technologies to improve the learning environment at Stanford Children's Health | Lucile Packard Children's Hospital (LPCH) School. The Educational Technology Coordinator will assist LPCH school staff in using technology to engage students in classroom learning via virtual reality and other technology platforms to enhance learning without compromising the integrity of the learning environment and the patient's educational goals.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

• Acts as a liaison between the Childhood Anxiety Reduction through Innovative and Technology (CHARIOT) program, LPCH School, and the Child Life and Creative Arts Programs.

• Acts as a consultant/resource for the LPCH teachers to aid in the development of an evidence-based, technology-integrated curriculum appropriate to LPCH patients and family.

• Develops an evidence-based, technology-integrated curriculum appropriate to LPCH patients and family.

• Coordinates requests for educational related technology support and works to resolve Immersive Technology equipment issues, such as virtual reality (VR), augmented reality (AR), and projectors.

• Oversees equipment, supply allocation, and tracking. Facilitates periodic inventory review of VR headsets, projectors, and ancillary equipment.

• Primarily responsible for data collection regarding technology use and collaborates with CHARIOT team to share data and analysis in compliance with Health Insurance Portability and Accountability Act (HIPPA).

• Conducts regular equipment checks, troubleshoots, and resolves issues or escalates accordingly.

• Ensures equipment meets medical center policies and procedures and is cleaned in compliance with medical center infection control guidelines.

• Facilitates training on proper use of immersive technology equipment.

• Determine how each student's learning may be supplemented with immersive technologies, based on teacher's assessments.

• Maintains knowledge of current educational materials and trends

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: High School Diploma

Experience: Two years of directly related experience

License/Certification: None

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Technological proficiency. The ability to fully use all necessary pieces of technology, including computers, tablets, phones, online educational resources, digital platforms, or other devices

• Classroom management. The ability to effectively manage all aspects of a classroom space, appropriately integrating technology into the learning environment.

• User support. The ability to appropriately support each patient and educator using technology.

• Interpersonal communication. The ability to communicate with school staff, patient and their families, and IT team members to identify and address their technological needs.

• Problem-solving. The ability to diagnose and solve issues that might compromise the efficiency of educational technology.

• Research. The ability to identify potential new technologies that could benefit a current educational environment.

• Organization. The ability to prioritize tasks according to importance, leaving enough time to comfortably accomplish each one.

• Apply fundamental concepts related to learning in online and blended environments, including continuous evaluation, and assessment to maximize student learning.

• Investigate and use existing and emerging technologies to support student learning and engagement, collaboration, and communication in virtual and blended learning environments.

• Demonstrate knowledge of adaptive and assistive technologies to support effective virtual instruction for diverse student populations.

• Provide students with prompt and personalized feedback, monitor progress, guide student management of coursework and resources, and develop appropriate virtual interventions.

• Demonstrate the ability to manage and adapt learning experiences to each student by emphasizing inclusion and collaboration, identifying, and analyzing learners and learning tasks, goals, objectives, and assessments.

Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.