NX Education Specialist - HEAL Program (0.6 FTE, Days)

Category: Patient Services
Job Type: Part-Time
Shift: Days
Location:  Menlo Park CA 94025
Req: 17746
FTE: 0.6

Patient Services

0.6 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

HEAL Program
The HEAL Program is dedicated to working with students and their parents to understand the impacts of illness and treatment on learning.  This is accomplished by helping school personnel to recognize the impacts of illness on the student’s school performance in order to obtain appropriate school services.  We endeavor to help medically involved children experience success in learning despite limitations imposed by their medical condition.  This goal is accomplished through advocacy and neuropsychological/academic assessment when needed.
The Educational Specialist provides hospital/clinic on-site consultation to all departments as needed at LPCH.  The Educational Specialist will attend clinics, care conferences, rounds as needed by the department.    The Specialist is a liaison between the hospital and various school districts and school related programs as necessary to provide service to LPCH patients.  The role also serves as a consultant for Individualized Education Programs (IEP) and 504’s serving medically fragile children.  At the discretion of the HEAL Program Supervisor the educational specialist will participate in symposia and seminars informing other professionals about the cognitive, social, emotional and educational needs of seriously ill children.
Baseline and follow-up educational assessments are also the responsibility of this position.  This includes a HEAL educational report.
Scope of responsibility includes work flow processes, keeping patient records up to date on Epic, regulatory compliance, productivity, facilitation of work teams, and quality of work, outcome, evaluation and continuous quality improvement.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

  • Assess the needs of medically fragile children returning to the school environment.  Assists the team in developing a plan appropriate to the ages and needs of patients served at LPCH.

  • Maintains an effective system of information records and reports for assigned department and programs.

  • Maintains positive working relationships with leadership, management, staff and all other internal and external customers.

  • Provides onsite consultation regarding school advocacy and educational needs of medically fragile children to all departments at LPCH.

  • Acts as liaison with school districts and school systems, including superintendents, teachers, school nurses and other special education providers as appropriate and indicated per needs of child.

  • Presents information regarding the HEAL Program and the issues of medically fragile children to school districts, school related programs, community service groups, other hospitals and agencies.

  • Provide classroom/school presentations for the “returning to school” child.  In-service school personal with regards to learning style of medically fragile children.

  • Provides direct educational information as needed to LPCH patients in the role of advocate.

  • Develops educational, information material to use to improve the successful reintegration of medically fragile children to school.

  • Provides developmentally appropriate baseline educational assessment of medically fragile children as needed.

  • Coordinators meetings and care conferences with medical staff and teaching professionals as needed.

  • Provides feedback to referring physicians, social workers, nurses, school personnel, parents and others involved with patient population in HEAL Program.

  • Provide thorough and complete documentation in the patient’s medical record regarding advocacy, interventions, communication, assessment of child, and follow up data when appropriate. 

  • Complete scoring of assessments and written report to include child’s strengths, weaknesses, concerns and most critical recommendations for success.

  • Consult with neuropsychologist, if team report, as needed.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education:  BA or MA in a work-related discipline/field from an accredited college or university

Experience:  Experience with coordination and implementation of special education assessment and development of appropriate academic treatment plans. Minimum of three years of progressively responsible and directly related work experience

License/Certification:  Teaching Credential for Elementary, Secondary or Special Education preferred, but not mandatory

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. 

  • Experience with coordination and implementation of special education assessment and development of appropriate academic treatment plans.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. 

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $98,425.60 to $130,509.60

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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