Chief Health Equity Officer

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Category: Executive
Job Type: Full-Time
Shift: Days
Req: 18265
FTE: 1

Executive

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Chief Health Equity Officer (CHEO) is responsible for providing leadership in establishing health equity as a strategic priority for Stanford Medicine Children's Health (SMCH); and working towards a broader vision to make SMCH a national leader in eliminating healthcare disparities, and a place where all patients achieve (or have the potential to achieve) their desired health outcomes.

The CHEO will provide collaborative leadership and develop a culture that promotes adopting an equity lens across the care delivery system, including how it is reflected and operationalized within the SMCH domains of quality, safety, patient experience, engagement and wellness, and financial strength.  The CHEO will work within an interprofessional team to develop strategic priorities, define key metrics of success, and assure the values of equity and diversity build inclusive excellence.

Over time, the CHEO will foster an internal focus on eliminating healthcare disparities, while also working to build key community partnerships that support those efforts.  They will work closely within the SMCH DEI and Health Equity Council (and related structures) to support the alignment and integration efforts across our maternal and pediatric healthcare delivery system (e.g., SMCH inclusive of PCHA), and within the broader Stanford Medicine community.  The CHEO will become the visible leader for SMCH's health equity efforts and a key liaison to foster greater linkages between our clinical and academic missions (e.g., disparities improvement work, health services research in disparities, engagement of our trainees, etc.).  The role will dually report to the Chief Quality Officer of SMCH and the Chief Equity Diversity and Inclusion Officer (CEDIO) of Stanford Medicine to support alignment of goals, resources, and leadership objectives.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

1) The CHEO will lead efforts to apply an equity lens on all aspects of the care delivery system, working within SMCH's core goals and strategic and operational initiatives framework to prioritize efforts.  Key areas of focus will include:

Quality, Safety, Patient Experience, and Health Equity

  • The CHEO will catalyze the development of an annual health equity report that helps identify disparity-sensitive metrics that should serve as initial places for prioritized improvement work.

  • The CHEO will have experience in leading organization-wide improvement initiatives. They will serve as content expert and partner with CPMV leadership and local improvement teams on eliminating disparities in care delivery and patient experience. They will integrate this improvement work within existing improvement structures (e.g., LITs, QAPIs) and key operational and clinical leaders (e.g., medical directors, physician/APP partners, nursing partners, etc.) to optimize alignment of the work. 

  • The CHEO will support efforts to diversify membership and partnerships of key programs related to quality, safety, and patient experience.

  • The CHEO will further advance efforts to build community partnerships to address Social Determinants of Health in conjunction with our Office of Child Health Equity and our Chief Government Relations Officer

Wellness and Workforce

  • Partner with HR and the Office of DEIJ to build equity focus into SMCH workforce programs

  • Partner with WellMD office to build inclusive programs that consider the diversity of our physician and trainee workforce

  • Partner with School of Medicine and SMCH to build and expand training on anti-racist, implicit bias, cultural competency, and cultural humility in our faculty, staff, and trainees

Financial Strength

  • Identify methods to measure ROI of health equity initiatives

  • Measure utilization among different groups of patients to identify disparities and patterns of over- or under-utilization in vulnerable populations

2) Partner with Stanford Medicine leadership, SMCH DEI, and Health Equity Council to implement community equity-based health strategies and initiatives to improve health outcomes.

Patient Access and Recruitment

  • Advocate for improving patient access by establishing anti-racist policy and strategy to guide decision making in government and commercial payer contracts.

Community Benefits

  • Serve as a partner/liaison with community benefit colleagues to identify annual opportunities for community benefits.  Assist with community health needs assessment surveys and serve as member of Community Benefits advisory committee

  • Building and maintaining external partnerships that support our health equity goals

Partner with Lucile Packard Foundation for Children's Health

  • Identify and elevate key patient care, research, and training programs within the hospital and School of Medicine that addresses health disparities

3) Social Determinants of Health and Care Continuum

  • Integrate social determinants of health (SDOH) screening and assessment into SMCH care models; work with IS colleagues to implement improved SDOH screening into EMR/digital health modalities

  • Partner with others to integrate health equity across the care continuum, including different phases of care and clinical pathways

  • Identify care delivery system opportunities for SDOH for more appropriate care (i.e.. Right time, right place for patients); track utilization rates of high utilizers to identify SDOH gaps

  • Correlate SDOH with Z-codes and/or other validated instruments for further analyses

4) The CHEO will be the primary subject matter expert in health equity metrics for the organization.  This includes:

  • Developing and advancing metrics that measure the effectiveness of health equity initiatives

  • Working with analytics team for analysis/modeling and benchmarking to proactively share data

  • Communicating and synthesizing implications of health equity metrics from benchmarking organizations, including but not limited to USNWR, Magnet, and Joint Commission

  • Considering predictive analytics for proactive identification of high-risk vulnerable patients

  • Considering the impact of key strategic or operational interventions on health equity

5) Research and innovation goals

  • The CHEO will work in partnership with relevant stakeholders to help with the strategic vision for Stanford Medicine Children's Health /Stanford School of Medicine health equity research goals

  • Facilitate potential research collaborations between faculty and the health system/care delivery system, implementation science research efforts, and with health policy researchers

  • Foster and bridge opportunities to leverage digital transformation efforts to be inclusive of historically marginalized or disinvested populations

  • Establish venues or convenings for Health Equity (e.g., CME, sponsorship of symposiums, etc.)

6) Additional Responsibilities

  • The CHEO will establish position-specific goals and performance expectations/metrics with their leaders in collaborative fashion

  • The CHEO will provide vision and implement key responsibilities (listed above)

  • Develop new programs, events, and practices to increase and support organizational equity efforts

  • Work with clinical and operational leaders to provide strategic direction to increase inclusion and to improve and expand access to vulnerable populations

  • Chair the new SMCH Health Equity Oversight Committee that establishes systems of accountability and evaluation, including the continuous monitoring and improvement of system-wide health equity goals.  The Health Equity Oversight  Committee will align and partner with the SMCH DEI Council.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

The CHEO will possess several years of progressive, relevant health equity-specific leadership experience and will be a nationally known leader in the field. They will have proven results in pursuit of health equity within their career and have translatable skills that are applicable to a large and complex organization with a regional and national influence. The CHEO will have enthusiasm and vision to lead Stanford Medicine in our pursuit to integrate health equity into all aspects of our mission. Clinical experience, broadly defined, is recommended but not required

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. 

  • Ability to collaborate, influence, and can work effectively with leaders and staff across all levels of a highly complex and distributed organization. 

  • Ability to be a leader who promotes diversity, equity, inclusion, and belonging in their behaviors and actions. 

  • Ability to lead, develop, and implement evidence-based health system improvement initiatives and also experienced in developing a data driven strategy specific to health disparities and increased equity. 

  • Strong relationship skills that foster engagement and trust-building.

  • Knowledge of health equity, with regional or national visibility as a thought leader and/or scholar in health equity, diversity, and inclusion. 

  • Challenge the status quo and promoting the best at becoming better principle.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $300,000.00 to $400,000.00

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.