Assistant Manager Facilities Operations (1.0 FTE, Days)
General/ Environmental Service
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Assistant Manager Facilities Operations is responsible for assisting the Manager in planning, organizing and supervising assigned activities of the Engineering & Maintenance (E&M) Department and services functions, which are necessary in maintaining the physical structures, HVAC, mechanical, electrical systems, utilities and grounds of the hospital in an operative and safe working condition. This position helps plan and maintain an effective organization by administering labor and material controls, safety training of maintenance personnel in operations and maintenance of all buildings, structures, and equipment. Oversees finished trade and exterior equipment/grounds maintenance, fleet management, inventory process, procedure development process, existing employee core competencies, and new employee onboarding.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
Oversees the day-to-day operations of the maintenance programs for finished trades and exterior equipment/grounds. Reviews tasks, schedules staff according to demands and budget allocation, sets priorities and revises workflow to effectively facilitate customer and departmental needs.
Assists in the strategic assessment of the effectiveness of current programs in achieving organization objectives and predictive/preventive engineering maintenance programs to ensure the uninterrupted operations of the hospital. Identifies best practices and benchmarks and develops recommendations for modifications to assure maximum effectiveness of hospital operations.
In collaboration with the Manager, designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives. Recruits, employs, trains, supervises, and evaluates staff ensuring continuing education in the repair and maintenance of all equipment. Oversees the design and implementation of maintenance projects, initiatives, and services that are responsive to needs and objectives of the institution.
Creates standard structure for work schedules and job assignments. Places orders for materials, supplies, and parts. Recommends use of outside specialty contractors as necessary. Effectively manages and collaborates with vendors and external partners, including managing performance of contracts to ensure maximum values of services is delivered.
Responsible for following programs: fleet management, inventory process, procedure development process, new employee onboarding, and existing employee core competencies.
Adapts departmental plans and priorities to address resource and operational issues. Reports daily to the Manager regarding the physical and structural conditions of hospital facilities and the status of work in progress. Resolves escalated issues arising from operational huddles.
In collaboration with the manager, determines and implements metrics that assess and monitor the effectiveness of ongoing programs, new initiatives, and other key department metrics. Makes recommendations regarding departmental annual goals.
Participates in the development and applications of standards of quality and productivity for the E&M Department. Supervises and instructs E&M Department personnel in the use of policies, procedures, and standards of work performance for maintenance and repair of equipment, buildings, and building systems.
Recommends operating policies and establishes procedures for team. Instructs personnel regarding hazards and safety to ensure safe procedures and safe use of equipment. Ensures staff work is compliant with all safety codes, building codes and operating process. Ensures accountability to regularity compliance programs.
Assists in scheduling inspections, testing, and maintenance repair work, alterations, remodeling, and minor construction of equipment and building systems.
Acts in an advisory role to business unit staff and leaders. Identifies and resolves technical, operational, and organizational problems considering multiple sources of information to identify the best course of action. Performs root cause analysis on equipment and/or process failures.
May oversee/manage E&M department operations as assigned by Manager.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelors degree in a work-related discipline/field from an accredited college or university.
Experience: Five (5) years of progressively responsible and directly related work experience, with at least one year operating in a leadership, project management, or program specialist role.
License/Certification: None Required
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to direct and manage the development and implementation of projects and processes for high impact programs and communications.
Ability to communicate effectively, both orally and in writing at all organizational levels.
Ability to foster effective working relationships and build consensus.
Ability to identify the need for and to pursue interdepartmental process improvement to maximize financial and project outcomes
Ability to manage projects and resources (people, costs, time).
Ability to provide leadership and influence others.
Ability to review, analyze and evaluate designs and installations
Ability to compile and analyze data.
Knowledge of cost estimating and project management.
Knowledge of facilities, maintenance, engineering, regulatory standards, and operations standard practices
Knowledge of materials methods and principles used in the maintenance of hospital, clinic and office building installations and systems.
Knowledge of principles and practices of organization, administration, fiscal and personnel management.
Ability to develop and coordinate operational plans
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $115,585.60 to $153,254.40
Equal Opportunity Employer