Health Equity Program Manager - Quality Improvement (1.0 FTE, Days)

Category: Clinical Services
Job Type: Full-Time
Shift: Days
Req: 19058
FTE: 1

Clinical Services

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Health Equity Program Manager will work in partnership with the Chief Health Equity Officer to provide program design, development, implementation and evaluation of projects and initiatives aimed at advancing health equity and reducing healthcare disparities across Stanford Medicine Children’s Health (SMCH). This would include supporting system change aimed at achieving SMCH’s 5-year aim of reducing healthcare disparities as well as other efforts including but not limited ensuring compliance with public and external reporting agencies (e.g., The Joint Commission (TJC) and Centers for Medicare and Medicaid Services (CMS), US News and World Report, etc.).

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

  • Lead the program development, execution of activities, and oversight of various programs and project plans aimed at advancing health equity and reducing healthcare disparities, including, but not limited to supporting the development of the Health Equity Oversight Steering Committee and participating in other internal and external health equity efforts.

  • Assist in identifying improvement opportunities to reduce healthcare disparities in underrepresented and disparate patient populations, including helping to close racial/ethnic/sexual orientation/gender identify/language, access/ability, and other disparities for identified populations to achieve greater health equity, as well as assist with data collection, analysis, and improvements.

  • Develop communications strategy for SMCH Health Equity Efforts; manage communications, including coordinating and facilitating health equity related meetings, distributing materials, and corresponding on progress across multiple projects.

  • Partner with various departments and stakeholders to obtain relevant data to prioritize, strategize and plan and evaluate work.

  • Serves as a subject matter expert and plays a critical role in determining the timing, sequencing, and scale of a variety of high priority, highly visible health equity related improvement efforts. Assesses the landscape to ensure that projects are aligned and that the appropriate stakeholders are pulled into various efforts underway across the organization.

  • Advises senior leadership as to when and how best to coordinate and partner on larger enterprise-wide health equity efforts where both the School of Medicine and Stanford Health Care are involved.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's Degree in a work-related discipline/field from an accredited college or university.

Experience: 3 years of experience initiating, leading, and managing health equity, population health, quality initiatives, and/or value-based care processes, projects or programs.

License/Certification: PMP or like certification within 1 year of hire. Certificate in Health Equity preferred.

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. 

  • Knowledge of children's complex healthcare issues and commitment to the mission Stanford Children’s Health.

  • Must have skill and expertise in managing a portfolio of projects and initiatives, know how to prioritize efforts and escalate appropriately.

  • Must be diplomatic, flexible, innovative, open and welcoming of new approaches, frameworks and methodologies.

  • Must have strong planning skills and have experience managing complex matrixed programs and projects leveraging a system thinking approach.

  • Must be capable of initiating change, empowering stakeholders and motivating others to achieve results.

  • Demonstrated ability to manage financial, organizational and staff resources.

  • Ability to act independently and function as part of a team.

  • Ability to exercise a high degree of initiative, judgement, discretion, and decision making.

  • Ability to analyze situations accurately and take effective actions.

  • Strong communication and interpersonal skills including the ability to establish and maintain effective working relationships with widely diverse internal and external partners.

  • Ability to instruct, persuade, negotiate, resolve conflicts resolution, consult and advise.

  • Strong written communication skills.

  • Knowledge of computer systems and software applications including Epic.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. 

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $115,585.60 to $153,254.40

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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