Quality Assurance and Compliance Specialist -GS & Space Management Administration (1.0 FTE, Days)

Category: General/Environmental Service
Job Type: Full-Time
Shift: Days
Req: 19429
FTE: 1

General/ Environmental Service

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Quality Assurance and Compliance Specialist collaborates with department leaders and staff for regulatory, quality, improvement, and training processes for the Retail Café, Clinical Food services, housekeeping, FRSC, transport tech, Patient equipment management. Defines product quality standards, develops & monitors specification limits, conducts product analysis to assure conformance, analyzes trends on product deficiencies and establishes vendor auditing protocols. Provides expertise and guidance to department and organizational staff for regulatory, quality improvement and training processes. Oversees Safety program through leading safety committee and monthly safety inspections. Develops and communicate HACCP and food safety standards, policies, procedures, and training materials. Coordinates and lead New Employee Department Onboarding regarding safety training.  Assists departments with survey readiness. Department onboarding with HAACP Training, food safety policies & procedures with Employee file and competency Audit. Works with departments to create and disseminate standardized training.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

  • Coordinate training and implementation of program strategies and compliance requirements.

  • Oversee and monitor the internal quality assurance audit process and generate reports

  • Conduct food safety audits in all areas of Food Services (e.g., Kitchen, Café, Human Milk lab, and Formula Room).

  • Conduct health and safety audit (all departments).

  • Evaluate employee departmental HR files for required documentation and compliance.

  • Contribute and assist in the development, revision, evaluation, and implementation of departments' quality assurance and training policies, procedures, standard, and manuals.

  • Provide expertise and guidance to department and organizational staff for regulatory, quality improvement and training processes.

  • Review and support the third-party quality assurance compliance, regulatory law, and sanitation codes.

  • Oversees Safety program through leading safety committee and monthly safety inspections. Guides departmental leaders through risk assessment process and updates departments' annual Safety Improvement Plan.

  • Develop and communicate HACCP and food safety standards, policies, procedures, and training materials.

  • Work with departments to create standardized training.

  • Coordinate and proctor Servsafe exams for Food Services leaders

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in Food Science Technology or related field

Experience: Three (3) Years of progressively responsible and directly related work experience.

License/Certification: Servsafe Manager Certification

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. 

  • Knowledge of personal protective equipment, OSHA standards, Title 22 technical procedures.

  • Able to operate at a strategic, tactical, and detailed analytical level.

  • Excellent communicator able to express themselves succinctly and with clarity.

  • Strong analytically skills and able to interpret data to develop concepts to drive improvement.

  • Ability to deal with ambiguity, changing priorities, and differing needs of the business.

  • Ability to work effectively cross functionally, bringing teams together to deliver shared goals.

  • Results-oriented "change agent" who can understand different points of view and effectively manage big-picture and tactical execution.

  • Ability to work in a fast-paced, hard-driving culture with a lean structure, demonstrated ability to success in and drive a culture of performance.

  • Ability to collaborate, motivate and lead globally through others and influence the achievement of common goals.

  • Ability to foster a culture of engagement, respect, and teamwork amongst the staff.

  • Excellent communicator both verbal and written with proficiency in Work, Excel and PowerPoint. Able to visually present data. ¿

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. 

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $83,761.60 to $111,103.20

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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