Supervisor - Pharmacy Technicians (1.0 FTE, Days)
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1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Supervisor of Pharmacy Technicians assists the pharmacist supervisor(s) and manager(s) in managing daily operations and activities of the pharmacy technicians in compliance with applicable State Board of Pharmacy regulations. The Pharmacy Technician Supervisor reviews and adjusts technician assignments and responsibilities as necessary, and with monthly scheduling. The Pharmacy Technician Supervisor is actively involved in the training and development process for pharmacy technicians and assists in the development of policies and procedures specific to the practice site and is responsible for facilitating the daily operations of the pharmacy. This position also serves as a role model in the practice of pharmacy for other technicians, demonstrating leadership and initiative, and fulfilling the needs of the department.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
Reviews workflow and adjusts technician assignments and responsibilities as necessary.
Assists with monthly scheduling as required.
Assists with interviewing and hiring new technicians.
Reviews and approves employee timecards for accuracy, and completeness.
Evaluates and conducts employee performance reviews.
Provides follow up on any departmental issues to department leadership and works with other departments for issue resolution as needed.
Troubleshoots and serves as a resource for day-to-day operational questions and issues as they arise and seeks out support from department leaders when needed
Provides departmental support and leadership in fulfilling departmental staffing needs during short staffing situations, including arranging technician coverage for sick calls, or coverage for specific project/workflow implementation.
Coaches and mentors pharmacy technicians and interns, and supports technician development.
Assists in inventory control and monitoring/operationalizing drug shortage product changes.
Oversees checks of all monthly inpatient medication storage area inspections for outdated medications
Assists in maintaining a safe and clean environment by assessing and maintaining equipment, stock supplies, and general appearance of the department
Oversees completion of pharmacy required documentation and other regulatory requirements through the use of the online documentation system
Actively participates in hospital/department committees and educational activities as assigned
Collaborates in the review, revision, and preparation of policies and procedures for the Department of Pharmacy
Ensures compliance for Department of Pharmacy with all pharmacy related regulatory requirements
Provides timely and accurate communication both written and verbal as appropriate regarding operational changes and continuous quality improvement as they relate to assigned areas
Performs all duties of pharmacy technicians as required.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Associated degree or equivalent work experience
Experience: Five (5) years of progressively responsible and directly related work experience
License/Certification: CPhT - Certified Pharmacy Technician credential issued by the Pharmacy Technician Certification Board (PTCB)
Licensed as a Pharmacy Technician by the California Board of Pharmacy
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to effectively communicate both verbally and in writing, clearly and concisely with emphasis on customer service.
Ability to demonstrates PCARES and interacts professionally and appropriately with other healthcare professionals.
Ability to adapt, initiate action, manages work, contributes to team success, professional knowledge and technical skills, and continuous learning.
Ability to coach/train Pharmacy technicians, interns, and students.
Ability to provide leadership and build positive relationships through open, effective and friendly communication.
Ability to function independently under direct or indirect supervision.
Ability to work in a fast paced work environment.
Ability to apply judgment and make informed decisions.
Ability to effectively give directions, analyze problems, and interpret analytical data.
Knowledge of local, state and federal regulatory requirements relevant to pharmacy practice.
Knowledge of sterile and non-sterile compounding procedures, standards and applications.
Knowledge of pharmacy technology systems, ability to troubleshoot and resolve issues.
Knowledge of the pharmacy distribution system including workflows for all pharmacy areas.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer