Senior Resilience Consultant (1.0 FTE)

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Category: Human Resources
Job Type: Full-Time
Shift: Days
Req: 18198
FTE: 0.8

Human Resource

1.0 FTE, 8-Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

Serves as an internal advisor for organizational resilience development programs and initiatives designed to support professional fulfillment and resilience for clinical and non-clinical staff. Provides strategic leadership by planning, coaching, offering facilitation and consultation services to teams and individuals in designing and implementing strategies that support the Stanford Professional Fulfillment Model in the areas of personal resilience, Culture of Wellness and Efficiency of Practice.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

  • Develops, champions and executes new and innovative strategies to enhance well-being at work with key stakeholders. Develops processes and procedures to facilitate the adoption of existing or new resiliency and recovery solutions.

  • Conducts benchmarking within and externally to ensure SMCH is adopting best practices. Drives industry standards where possible, develops and manages individual, team and leader resilience scales and coaching interventions.

  • Functions as an organizational and internal consultant to management in the identification, development, and implementation of well-being program processes. Acts as a change agent in providing the support and mechanisms to implement major changes to the well-being and resilience operations of the organization.

  • Provides input and recommendations to Executive Leadership regarding strategic and operational goals related to resilience, well-being, and professional fulfillment.

  • Plays a key role in assessment of well-being in the organization and assists with the implementation of Wellness Surveys including overseeing aspects of development, deployment, and data analysis. Analyzes outcomes of surveys and reviews key indicators to inform data-driven decision making and strategy development.

  • Assists with coordination and alignment of work related to resilience, well-being, and professional fulfillment across the organization. 

  • Manages key transformational resilience projects and coordinates others, managing risks and opportunities associated with supporting staff well-being.

  • Evaluates, develops and deploys various well-being and resilience interventions needed to meet organizational needs and goals.

  • Collaborates with stakeholders and is instrumental in developing procedures for metrics, data analysis methodologies, and management reporting across various data elements including various surveys and people analytics.

  • Provides resilience coaching to leaders and executives on the dimensions of professional fulfillment and well-being. Identifies, develops, and teaches programs to ensure all leaders can lead for resilience and effectively address team needs.

  • Evaluates software and hardware tools and participates in the selection and installment of tools.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.

Experience:  Five (5) years of progressively responsible and directly related work experience including experience in design and/or delivery of programs to build resilience/wellness, or Health Promotion, or Corporate Wellness, or Preventative Healthcare Services experience, or clinical/ counseling, psychology experience and/or Health and Wellness Consultant.

License/Certification: None Required

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. 

  • Knowledge of relevant resilience guidance and legislation.

  • Knowledge of principles and methods of curriculum design, adult education, training delivery and measurement of results.

  • Knowledge of principles of business and management, strategic planning, leadership development and education techniques.

  • Knowledgeable about the business areas, successful in working with teams and facilitating a team environment.

  • Ability to consult and conduct needs assessment.

  • Ability to organize and plan work and projects including handling multiple priorities.

  • Ability to interact effectively with management and staff at all levels, to objectively probe and evaluate information solicited.

  • Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters.

  • Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising as well as prepare clear, comprehensive written and oral reports and materials.

  • Ability to work under minimal supervision; be a self-starter.

  • Skills: Strong analysis skills.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. 

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $115,585.60 to $153,254.40

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.